How to fix issues regarding image dimensions?

Created by Eva Liu, Modified on Sun, Oct 16, 2022 at 4:27 PM by Eva Liu

Every social media platform has slightly different specifications regarding image dimensions. Any image you want to post has to fulfill those parameters. If the image file you are uploading to your post does not qualify for those requirements, you won’t be able to publish it successfully. 

If the image size you want to schedule exceeds the limitations of what is allowed natively on the platform, SocialPilot will optimize the image internally. So the post will get published without any problems. 

But if there are problems with the dimensions of the image, either the tool will show an error message, “The aspect ratio of the image for the post should be between 4:5 to 1.91:1 range,” while creating the post. Or the post will fail during publishing and go to the ‘Error’ tab in the ‘Post’ section. 

The only fix to this problem is that you resize your image to fit the specs of the platform. BrandConnected provides you with more than one comprehensive solution to edit your images, so you don't have to use a separate tool for this purpose. 

You can use either of these options to fix your image dimension-related issues:

  • Crop
  • Resize

Here’s how you use the Image editor to crop an image: 

1. Click on the ‘Edit icon’ shown in the corner of the uploaded image.

2. The image editor will open in a new pop-up.

3. There is a group of icons at the top of the image. The right-most icon amongst them will display the cropping options


4. Click on the above icon to view all the cropping options.


By selecting the ‘Custom’ cropping, you can change the image dimensions yourself. The height and width of the image change as you move the corner anchors. This cropping option won't restrict the image to a fixed aspect ratio.

You can also select one of the predefined aspect ratios in the editor. They are as follows: 
  • Square 1:1

  • Portrait 4:5

  • Landscape 1.91:1

  • Story 9:16

  • 4:3

  • 2:3

Here is how you can fix the aspect ratio:

1. Go to Cropping options > Select one of the predefined options.

 2. A frame of the same size will appear on the image.

3. Drag the frame around to select the portion of the image you want to keep. 


4. If you want to reverse any change you made to the image with the editor, you can use

  • Undo - reverses any edits you made, one step at a time.
  • Redo - restores any edit you have removed the same way.
  • Reset - delete all the edits you made to your image and restore it to its original form.

5. Click on ‘Done’.



Now let's see how to resize an image: 


1. Upload the image in the post composer and click on the edit image icon to open the image editor. 


2. Now from the left-hand side menu, select the “Resize” option just below Crop. 



3. The fields for width and height of the image with their current values are displayed at the bottom of the image preview. 

 



4. You can resize the image by changing either width or height values. 


5. If you change the width, the tool will dynamically change the height to fit the current image aspect ratio.

Note: Clicking on the lock sign in between the weight and height fields will fix the current aspect ratio of the image. The dimensions will then be changeable, but the aspect ratio will remain the same. 


After entering the desired value, click on “Done.”

Be assured that this is a very convenient way to resize your image when you know the dimensions which work for each platform. 

Note:

  • The changes you make to the original draft of the image will be applied to all the platforms for the accounts.
  • To make specific changes to the post on any platform, switch to the tab given on top of the text field to that particular platform and then make the edits. 

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